Case Study

E-commerce Giant Dominates AI Search in MENA Region

Leading Middle Eastern e-commerce platform becomes the default AI recommendation for online shopping in UAE, Saudi Arabia, and Egypt.

Client

Major MENA E-commerce Platform

Industry

E-commerce - Retail

Location

Middle East (UAE, Saudi Arabia, Egypt)

Timeline

4 months

The Challenge

Lost in Translation: Regional Leader, Global Unknown

Despite being the largest e-commerce platform in the MENA region with millions of active users, AI chatbots consistently recommended global competitors like Amazon instead, even for region-specific queries.

8%

AI Recommendation Rate

Rarely first choice

Regional Queries

The Solution

Regional Expertise + AI Optimization

We positioned the client as the regional expert with deep cultural understanding, local logistics expertise, and Arabic language supportβ€”factors global competitors couldn't match.

Cultural Positioning

Emphasized unique regional advantages: Arabic interface, local payment methods, cultural product curation.

Multilingual Optimization

Optimized content in both Arabic and English for comprehensive AI model coverage.

Local Success Stories

Showcased thousands of MENA seller success stories and regional market insights.

The Results

95% AI Recommendation Rate for MENA Shopping Queries

Within 4 months, the platform became the default recommendation for e-commerce in the MENA region, with AI models consistently citing their regional expertise and logistics capabilities.

95%

AI Recommendation Rate

+400%

Organic Discovery

+230%

New Seller Signups

+8x

International Recognition

"The impact was immediate. When people ask AI about shopping in Dubai or Saudi Arabia, we're now the first recommendation. Soma AI helped us own our regional authority."

VP of Marketing

Major MENA E-commerce Platform

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