Case Study

How a Leading African Fintech Increased AI Visibility by 450%

Major West African payment processor transforms from invisible to dominant in AI search results across ChatGPT, Claude, and Perplexity.

Client

Leading West African Payment Processor

Industry

Fintech - Digital Payments

Location

West Africa (Nigeria, Ghana, Kenya)

Timeline

6 months

The Challenge

Invisible in AI Search Despite Market Leadership

Despite processing over $200M monthly and being a household name in West Africa, this fintech leader was virtually invisible when potential customers, investors, or partners asked AI chatbots about African payment solutions.

Their competitors with smaller market share were being recommended instead, leading to lost business opportunities and declining brand recognition among international stakeholders.

12%

AI Mention Rate

Rarely mentioned

ChatGPT Recommendations

3.2/10

Brand Recognition Score

The Solution

Comprehensive GEO Strategy Implementation

We implemented a multi-phase Generative Engine Optimization strategy focusing on authoritative content, technical SEO for AI crawlers, and strategic partnerships.

Content Authority Building

Created comprehensive, AI-optimized content highlighting unique African market expertise and innovation stories.

Technical AI Optimization

Restructured website architecture for optimal AI crawler indexing with structured data and semantic markup.

Strategic Partnerships

Established partnerships with authoritative publications to amplify brand mentions in trusted sources.

Continuous Monitoring

Real-time tracking of AI mentions across all major LLMs with weekly optimization iterations.

The Results

450% Increase in AI Visibility Within 6 Months

The transformation was remarkable. Within 6 months, the company went from being virtually invisible to becoming the #1 recommendation for African payment solutions across all major AI platforms.

89%

AI Mention Rate

#1 Recommendation

ChatGPT Position

+340%

Qualified Leads

9.1/10

Brand Recognition

+12x

Partnership Inquiries

+580%

International Visibility

"Soma AI transformed how the world discovers us. We went from explaining who we are to being the go-to recommendation when anyone asks about African fintech. The ROI has been phenomenal."

Chief Marketing Officer

Leading West African Payment Processor

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